Our Helpdesk Team is small and only supports people who are on a paid Murena subscription or who have purchased a Murena device on www.murena.com. For technical help and support around installing /e/OS yourself help is available from our communities. Therefore:
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If you are a Murena Customer, please contact the Murena support team using this form instead, to get priority support: https://murena.com/contact-us/
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To find an answer to your question, please check our Documentation site https://doc.e.foundation/. This website has a useful search function. Answers for the most commonly asked questions can be found here, as well as many HOWTO articles.
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We recommend that you connect with other users on our community forum https://community.e.foundation/ where you can search for information or ask questions.
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You can also join one of our Telegram support channels, visible here: https://t.me/murenasupportgroups, to chat with other community members.
Thank you for using /e/OS and Murena services.